Overview
[ Icedrive PC] [ v2.75]
[ Windows 10 ]
Issue
Hi,
My folders aren’t syncing, i made all new sync pairs with local folders → cloud folders but i get an error message on the log for all of them.
“[25.11.2024 17:17:35.896] Remote folder no longer exists or is not accessible (/Software). Unable to sync”
Not sure why it is not accesible…
I have one way sync from local to cloud…and deletion policy (cloud) on Delete.
Thanks
When did this start for you? Did you stop using the program and try starting again recently? I ask because on all my systems, when Icedrive mount and sync v3 was released, 2.75 became non-functional. I’m pretty sure I recall getting that same error until updating. I think they did something on the backend to make the update to v3 mandatory, but I’d love to be wrong about that. Anyway, if you’re willing to roll the dice on another version of the app, try updating to version 3 and see if you have the same problem. But beware, there are issues. Check elsewhere on these forums for details.
Yes, i stopped using a couple of months ago and started today…must be that.
Where can i get v3? I was searching on the site but couldn’t find it.
Thanks
ps. I think i saw it on the download page, i didnt looked like the previous version i had so i tought it couldnt be…
im gonna try it now.
Aha, mystery solved. Yup, that’ll be the problem then.
I’m surprised Icedrive didn’t force update on your existing installation. Anyway, yes, you can get it on the download page, as it seems you already found. Here: Mounted Cloud Storage for Desktop & Laptop - Icedrive . The top option, “virtual drive.”
Things you should know:
-All existing sync pairs will be deleted (not from the cloud, just from the app), so you’ll need to re-pair. The new app is good at notifying users about this change so you’ll see a popup or something to that effect. Not a big deal, just re-create the pairs, point them to the correct places on local and cloud, and you should be good to go.
-Any synced folders will NOT sync changes made while the app is completely closed. Like, never. Not even after opening the app again. Not even after restarting. If you exit icedrive, or it silently crashes, and you make any changes to local folders, those changes will only be local unless you re-pair those sync folders. As outlined here PSA: IceDrive app will not sync any changes made to sync pairs when app is not open. Even after restart. Ever and Be careful when you hit the Unmount button - #11 by lawgiver_ai and Sync only picks up if app is running when files changed . This is a departure from version 2 of the app, which would re-check sync folders at regular, specified intervals. Unlike the above-mentioned need to re-pair sync pairs, the app does nothing to inform you of this issue and you will find this info NOWHERE other than on this forum or from your own infuriating experience. The Icedrive team apparently doesn’t respect their users enough to make a working sync function and/or bother to inform their users when such a basic feature is removed and their backups are not as secure as the average user would reasonably expect. That’s why you’re getting this response from me on this forum instead of @Chris or @Tom or @JimmyB . And me expressing negativity here and calling them out directly pretty much ensures their lack of response on this thread. Prove me wrong, dudes! (BTW, I only started spending more time on this forum recently as a result of a situation similar to yours – stopped using Icedrive, tried to start again, had a “WTF mates” moment, and came here to find out I wasn’t hallucinating. So I am now trying to save other users the same frustration and be a thorn in the side of those who have dropped the ball and thus made such communication necessary.) Again, prove me wrong, dudes.
-One saving grace of the new app and, I’m assuming, backend redesign (although there’s no transparency there so again we’re left to piece things together on our own) is that the way files and folders are encrypted in v3 seems to be different to the way it was done in v2, so that now file sizes are consistent between local and cloud files, even if encrypted. This is a plus, as it means you can now bypass the eternally buggy Icedrive sync feature by using the app only to mount the virtual drive, and managing sync yourself with a reliable and transparent app like freefilesync. Details here: Sync only picks up if app is running when files changed - #19 by tambo . Again, this is a major change that I bet many users would appreciate knowing about. Would be an ideal thing to put in release logs rather than let users figure out for themselves, if ever. But since the release logs Release Log - Icedrive Community jump from 2.72 to 3.20, and we’re on version 3.22 without a peep, I guess that’s not the place to find out about changes to the app or backend system either. Again, @Chris @Tom @JimmyB , prove me wrong.
Hi, Pedro. I don’t know if this will help at all, but… I’ve had IceDrive since the company’s beginning. I’m happy to pay to support them because of their privacy ethos. However, as with other small privacy-centric clouds, I have problems getting ID to work the way it advertises on any platform–Mac OS, iOS, or Windows OS. I’ve lost files and files have been downloaded from the ID cloud corrupted (but the original files are OK) so that I don’t know what’s what in the cloud anymore. The best I’ve come up with is to use ID for storage of small files I manually upload and to not trust sync. And I’m sure you’ve heard it before: backup-backup-backup. I have four copies of every file–in different clouds and on different physical storage media in my house. Cloud storage just isn’t there yet. It’s not just ID but all small privacy-first clouds I’ve tried–and that’s nearly all of them.
Not tryin’ to lecture. Just wish someone had alerted me of this when I started using clouds. It would have saved me a lot of time, frustration, and money. Hope you get it all figured out. Best of luck to you.
i wouldn’t go that far to say all bad but there is definitely a tradeoff in privacy concerns and reliable syncing and there definitely some good ones out there … the issue with ID is that the recent developed app has gone backward in terms of functionality other than having now a reasonable robust desktop app for IOS, but it seems and feels to me a lot of comments / suggestions are falling on deaf ears with the development team despite many promises
When i first synced (both ways) i saw some photo i had in the cloud was being downloaded to my disk, an old photo that was not changed, and it was coming with an abnormal size compared to the original photo size…when i checked the download of the photo it was corrupted…Only after i discovered the “backup” option…but like u, i also have a physical backup and maybe some other cloud somewhere forgot…so i don’t put all my trust in one basket.
I also found the product of ice cloud got worst.
