My ticket #92FWQOLV has been sitting for 3 days with zero reply.
For over 20 days, the WebDAV service has been unusable. The standard “it’s under maintenance” reply is getting old.
How are users supposed to trust a service for their data when a key feature can be offline for almost a month with no concrete updates? I’m genuinely trying to plan my workflows but I’m completely in the dark.
Is this the new standard for support?
Agree, it is not acceptable for a company to not to communicate the action they are or are not taking. It has been a trend for this company to be very non-responsive to issues. I have had luck with tickets, although slow.
If they were on holiday, they would have put a notification somewhere, or sent a newsletter.
Personally I think this is about the end of this company. I would say, download your stuff asap and store it on a different cloud.
i think the writing has been on the wall for several months. luckily i use a few clouds because you can’t guarantee any single cloud’s longevity, but i opened another cloud a month ago just in case ID dissapears.
So if it’s not opening, it’s hard to download your stuff. I’ve been very happy with Icedrive since I started my account with them several years ago, but this is a bit worrisome. Since I haven’t looked for alternatives, what are some of the best ones?
Good lord, I’ve been trying to get my WordPress UpdraftPlus backup to work on webDAV to IceDrive for two days and I kept getting connection refused. I though I was doing something wrong.
Or is there any alternative to access my files outside the Dashboard?
