This will be a long post lol because I’m fed up with their WebDAV functionality and it is due to their own illogical and deliberate choices.
I posted a topic many days ago regarding their WebDAV implementation. It’s half arsed to say the least. It’s a paid feature yet the WebDAV implementation they have chosen to offer on purpose is extremely limited. Rate limited to be exact.
I say chosen to because that’s exactly what they did. They had a non-limiting WebDAV implementation originally but sometime I think mid 2023 they chose to impose limits on it.
Try syncing notes from various apps using their WebDAV protocol. Will just rate limit you time and time again.
There reasoning for it is because some users were abusing the unrestricted WebDAV functionality. But to me that’s a pretty poor excuse. Because there are a couple other ways they could’ve gone about it instead, like on a per-user/account basis or adding the quota as part of any plan quota limitations, rather than impose a service wide rate limit regardless of the user. Those are just some off the top of my head.
But the biggest issue I have with that excuse is that they’re basically making majority of their user base suffer because of the actions of some others. That is in no way right, moral or fair.
Is this the kind of company you want to entrust? When they have excuses and mindsets like that?
My other gripe with them and this is the big one that makes me seriously resent them and makes me keep wanting to call them out is that even when I posted the topic some days ago and also answered somebody else’s enquiry they had posted in a seperate thread, I specifically asked why the rate limit. As usual it wasn’t answered. That’s fine in a sense…but what isn’t fine is the fact that a member of the Icedrive team did respond to the others that posted in the same thread AFTER me, completely and purposely ignoring my question. That action proves it.
Which by the way they seem to do a hell of a lot when it comes to WebDAV enquires and criticisms.
If you do a search on these forums you’ll find that many have enquired about the rate limit and have detailed how limiting and unusable it is for most situations. And maybe every now and then they’ll respond to it but it’s rare. Even though they’ll probably deny it, the evidence in people’s past criticism of the WebDAV implementation doesn’t lie.
Or they may say some BS like they’ll pass so and so onto the dev team like they’re going off a script or something. Note down how many times they’ve said that in an almost exact same way word by word and not many of those suggestions had ever been implemented. They may as well just say thanks for the suggestion but no thanks.
And despite the WebDAV functionality being a paid service, they don’t mention anywhere prior to signing up/purchasing a plan that the WebDAV implementation is rate limited. Pretty sure that could be deemed as false advertising in a way or withholding necessary details for a customer to make a more informed decision.
But dodging questions or criticism towards how they CHOSE to purposely limit the WebDAV implementation, making every other user pay for the actions of a few, is definitely not a great look and certainly should make others think twice about entrusting them. That’s the part that really shows how horrible their mindset is. Why make everyone else have to be limited due to the actions of some others? It’s BS. No matter how you spell it out or however way you think of it.
Therefore, I would encourage other users to check out some other options such as IDrive e2 (S3 based object storage) with no ingress/egress charges, can chose your preferred region, cheap multi-year plans or just per year plans too while offering up to like 80TB options if ever need be, encryption, full control OR InfiniCLOUD (from Japan based but is in English language still) which is a “regular” cloud based storage provider that has full WebDAV implementation & quick speeds too & allow stackable plans up to 10TB total. No encryption per-say but there are free open-source tools to achieve that.
Done here for now but perhaps next time they should think twice about dodging WebDAV criticisms or enquires and especially about completely and blatantly ignoring someone but choosing not to ignore the person next in the “queue”. Everybody is just as important as each other, me, you & them included. So don’t be doing that.
Saving a copy of this to post again should they bark back in a hostile manner or if they delete this post.
Peace out.
