Photo Uploads Have a Bar

Hi Team,
There are times that when I upload a select group of photos from my desktop via either the browser or via the desktop app, that afterwards when I view in browser, some photos have a weird bar across them - either greyish in color and even after downloading the photo the grey bar still stays there, albeit the original photo not having any bar.
THanks.

1 Like

Hey @frankyblanky thanks for reaching out about this. Would you be able to take a screenshot of this issue and email to support@icedrive.net? A member of our dev team will then be able to investigate what may be happening to cause this.

Sent the email with two examples of photos.

Thanks we’ll take a look and reply to your email as soon as possible.