Linux app shows black window

Bug Reporting
#1

Running the appimage gives a black window.

Distributor ID: Ubuntu
Description:    Ubuntu 24.04.1 LTS
Release:        24.04
Codename:       noble

Issue

Yesterday I downloaded and ran the mount version of the client and had no issues, today when I logged back in all I get is a black window.

Screenshot_20241020_112728
Screenshot_20241020_112728725×752 5.61 KB

Deleting the .local/share/Icedrive folder fixed this in the past, but doesn’t work now. I even timeshifted the machine back to before I installed Icedrive, but I get the same results on reinstall. I’m not getting any errors, so I’m not sure what else to try. Googling reveals very little on this issue.

Screenshot_20241020_112525-1
Screenshot_20241020_112525-1819×295 32.6 KB

#2

Are you running the appimage version or the CLI version? It’s possibly an OpenGL which we’re investigating. Would it be possible for you to submit a support ticket via Login - Icedrive and attach some screenshots as you have here to illustrate the issue and I will forward onto our development team?

#3

I have the same issue on Linux Mint running IcedriveMounted-v3.22-x86_64.AppImage (on x11 not Wayland with NVidia GPU).

OS version: Linux #47-Ubuntu SMP PREEMPT_DYNAMIC Fri Sep 27 21:40:26 UTC 2024 6.8.0-47-generic x86_64
#4

Thanks Chris, I’ve created ticket [#A9BPGQJ5] on this.