At this point, it’s not even about the WebDAV outage anymore. It’s about the disrespect.
It’s been over a month. WebDAV is still down. No updates, no status page, no social media posts, no emails. Not a single shred of official communication. Just silence.
And don’t even get me started on support. Tickets get auto-closed or hit with some lazy copy-paste about “your network” when this has been going on for years—slow speeds, connection issues, failed downloads. We’ve reported it. Over and over. And nothing changed.
But now? It’s worse. No acknowledgment. Just ghosting your user base.
Meanwhile, here you are launching IceVPN, all shiny and fresh. A new service. A new product. A new money-maker. So is that where the entire dev and support team went? Did you just abandon Icedrive to go cash in somewhere else? Because that’s exactly how it looks—and no one’s even trying to deny it.
We’re not asking for miracles—just the bare minimum: communication. You dropped a one-liner update ** Yeah, you said “we’re working on it” 23 days ago and vanished like everything was fine. That’s not support. That’s a formality. No progress, no roadmap, no accountability. Just pure silence. Feels like you’ve officially clocked out on us.
You’re not just holding onto random files here. You’re holding on to people’s memories. Final voicemails. Last photos. Creative work. Critical backups. These aren’t throwaway bits they’re irreplaceable. And we can’t even download them.
No communication. No transparency. No apologies.
No indication that users even matter anymore.
Are we just wallets to milk while you move on to the next shiny thing?
What happened to your mission of being “the future of cloud storage”?
We paid for storage. We expected support. We deserved honesty.
Right now, we’ve got none of that.
If this is how it ends, at least have the integrity to say goodbye properly.
