Whenever I upload a folder the first letter of the folder name is missing and I have to rename it. Anyone else have this problem?
Hey @coldasice welcome to the community. Could you send us the drive app log so that our dev team can take a look at what may be causing it?
You can access the drive app log via C:\Users%username%\AppData\Roaming\Icedrive\logdata.txt
Hi Chris,
Thanks for the reply but I couldn’t find that app log on my C: drive.
I just uploaded another folder and the same thing happened - the first letter of the folder name was truncated.
Are you using the desktop client/drive mounted app or web app through a browser?
Web app with Firefox.
Ah ok that is why you cannot locate the drive app log. I think our dev team will need to take a closer look at why this is happening. Could you submit a support ticket via Login - Icedrive and a member of our dev team will be able to assist you further?
