Desktop application keeps unmounting and sync stops ( windows )

has anyone come across this ? same happens with the app on 2 windows running pc so doesnt look like pc related

Hey @pvdb64 a common issue is usually down to an interruption in internet connection but would need to see the full drive app log to fully understand what’s happening.

I have had the same issue on multiple windows devices.
there are a few support tickets that I have submitted relating to this as well.
the ONLY work around I have found that works is to keep the desktop app OPEN rather than allowing it to minimize. I have even tried uninstalling the icedrive app, rebooting the PC, and reinstalling the icedrive app to no avail.
this problem has been consistent even with ver 2.72
I have submitted logs, etc and it seems that the system (either windows or the ice drive app) stalls after prolonged waiting. SOME times, rebooting the system solves it. but usually not.

there was one time that I did a system refresh, and it solved it. of course I had to reinstall everything… :frowning:
hope this helps - you are not alone with this

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Our drive mounted app and sync are actually being completely redeveloped from the ground up with the drive app part in particular having just seen it’s release as an initial beta test to acquire feedback.

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is there still a way to get the beta update ?

If I remember correctly (as a beta tester) that the roll out is scheduled for early 2024… (is that correct?)

Q1/Q2 2024 is still the plan yes

Hi Keebler,

I have tested icedrive on more devices, windows 10, 11.
The I: drives continues to unmount. I was doing a few test with synchronization between 4 devices, and it was simply not working. Even during sync, it unmounted.

Of course, some might have internet connection problems, but my internet connection is very stable.

When offering a service, you must develop it to be reliable, and if no connection for 1-N seconds, the software needs to be able to handle it.

Would it be possible for you to submit a support ticket attaching the drive app log so that our development team can take a look at what may be happening to cause this issue? We are also on the final iterations of our all new drive app beta which is almost ready for full release.

https://community.icedrive.net/t/mount-v3-windows-beta-download-link-and-notes/1432