Creating a new folder in a shared folder


I have shared numerous folders with my colleagues using the ice drive. They are using the mounted storage so they see the drive as the I drive on their desktop. My colleague wants to create a new folder in the shared folder but its not allowing her to do so - Permission denied. She has full read/write access to the folder. Any ideas?

Hey @sjg welcome to the community! If you submit a support ticket via Login - Icedrive a member of our technical team will be able to assist you.